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COVID-19 Resources and Support

we're here for you

At Univest, the health and safety of our employees and customers is our top priority. During these unprecedented times, we recognize the financial impact the global pandemic has had on our customers and communities, and we’re here to help.
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Please know we are a resource for you as you navigate the financial uncertainty of COVID-19. If you are experiencing hardship as a result of the coronavirus pandemic, please call us at 877.723.5571 or contact your Univest representative to discuss potential options for your specific situation.

The Coronavirus Aid, Relief, and Economic Security Act (the CARES Act), was enacted to help large and small businesses, individuals and families weather the effects of the COVID-19 pandemic.


Mortgage Forbearance

If you are unable to make your mortgage payments, forbearance is an option, but there are a host of considerations to review before you decide. Watch this video to understand your options or get in contact with your Home Loan Consultant.

SBA Loan Assistance

SBA’s Economic Injury Disaster Loans offer assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue.  Learn more »


Updated 8/6/20

Find the most up-to-date information on hours and accessibility for the offices closest to you through our office locator. If you do choose to visit one of our offices, please be sure to review our safety protocol guidelines and requirements prior to your visit.

Financial Centers

While we believe digital banking is still the safest and most convenient way to accommodate your banking needs, lobby access at our financial centers has been restored in accordance with CDC and government guidelines and visitors are welcome.
Current Closures/Office Modifications
Our Souderton Financial Center will continue to be utilized by our expanded customer support team as well as for employee training for the foreseeable future. If you have a safe deposit box in our Souderton financial center and require access, please call 877.723.5571 to schedule an appointment. The night deposit box will remain available.

Non-Bank Locations
Wherever possible, we are limiting office access to align with social distancing practices recommended by the CDC. Please contact your Univest or Girard representative to make alternative meeting arrangements.


Now more than ever it's important to utilize the digital solutions available to you. Take advantage of 24/7 access to your bank, insurance, and wealth accounts.


Manage your bank accounts through Univest Online Banking or the Univest Mobile Banking App.
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The self-service portal provides quick access to important policy and contact information. Call 800.220.3077 or contact your Univest Insurance Agent to get enrolled.



The digital platform presents clients with on-demand, secure access to their investment portfolio and more. Contact your Girard Wealth Advisor today to unlock your access.


We understand the restrictions you may be experiencing while operating under limited conditions or the concerns that come with having to temporarily shut down your business.

Our priority is to maintain the highest level of service you have come to expect while you navigate the challenges of COVID-19.

Financial Assistance

Rest assured we are working to not only provide you with relief options but also highlight programs and initiatives being implemented by the government and regulatory agencies. Click here for more information.


You will continue to have the same access to lines of credit and working capital with no disruption. If a situational need to borrow, access additional capital, or open a line of credit to optimize cash flow arises, we will be here to help you solve and manage the solution that’s needed for your business. Contact your relationship manager to discuss details of your specific situation.

Treasury Management

Access to cash flow is critical. Solutions such as Remote Deposit Capture, Lockbox Services, or Online/Mobile Banking allow you to manage funds remotely. Contact a Treasury Management Consultant for more information or to enroll.

Paycheck Protection Program

The Paycheck Protection Program (PPP) closed on August 8, 2020 and applications are no longer being accepted.


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we encourage you to remain vigilant

Scams targeting stimulus checks and other pandemic related issues are on the rise. 

Read through these tips on how to protect yourself from the American Bankers Association.

In addition, please know that at Univest, we do not allow any personally identifiable information, such as account and social security numbers, to be revealed or requested through email or text.
If you receive a suspicious communication, please do not respond or click any links or attachments.

we'll get through this together

We understand the uncertainty you might be feeling at this time, but rest assured we are here for you. If you have any questions or concerns, please reach out.
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