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COVID-19 Resources and Support

we're here for you

At Univest, the health and safety of our employees and customers is our top priority. During these unprecedented times, we recognize the financial impact the global pandemic has had on our customers and communities, and we’re here to help.
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Please know we are a resource for you as you navigate the financial uncertainty of COVID-19. If you are experiencing hardship as a result of the coronavirus pandemic, please call us at 877.723.5571 or contact your Univest representative to discuss potential options for your specific situation.

The Coronavirus Aid, Relief, and Economic Security Act (the CARES Act), was enacted to help large and small businesses, individuals and families weather the effects of the COVID-19 pandemic.


Mortgage Forbearance

If you are unable to make your mortgage payments, forbearance is an option, but there are a host of considerations to review before you decide. Watch this video to understand your options or get in contact with your Home Loan Consultant.

SBA Loan Assistance

SBA’s Economic Injury Disaster Loans offer assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue.  Learn more »

Paycheck Protection Program

The CARES Act allocates $349 billion to the Small Business Administration (SBA) to offer loans and grants to small businesses on favorable terms.  More details »


In an effort to maintain the health and well-being of our colleagues and clients, all financial centers have transitioned to drive-up service only.  Locations without drive-up capabilities will manage visitors on a controlled and limited basis through the front door. Contact your local financial center for more information.
  • All of our ATMs are available and support the following transaction types:
    • Check Balances
    • Withdraw Cash
    • Deposit Cash
Need to deposit a check? Download the free mobile app for free mobile deposit!
  • Safe deposit access is permitted; please contact the applicable financial center to schedule an appointment. 

Current Closures/Office Modifications

  • Souderton Financial Center is currently closed.
  • University City has modified hours.
    • Monday - Friday: 9 a.m. - 2 p.m.
    • Saturday: Closed

Non-Bank Office Locations

Wherever possible, we are limiting office access to align with social distancing practices recommended by the CDC. Please contact your Univest or Girard representative to make alternative meeting arrangements.


Now more than ever it's important to utilize the digital solutions available to you. Take advantage of 24/7 access to your bank, insurance, and wealth accounts.


Manage your bank accounts through Univest Online Banking or the Univest Mobile Banking App.
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The self-service portal provides quick access to important policy and contact information. Call 800.220.3077 or contact your Univest Insurance Agent to get enrolled.



The digital platform presents clients with on-demand, secure access to their investment portfolio and more. Contact your Girard Wealth Advisor today to unlock your access.


We understand the restrictions you may be experiencing while operating under limited conditions or the concerns that come with having to temporarily shut down your business.

Our priority is to maintain the highest level of service you have come to expect while you navigate the challenges of COVID-19.

Financial Assistance

Rest assured we are working to not only provide you with relief options but also highlight programs and initiatives being implemented by the government and regulatory agencies. Click here for more information.


You will continue to have the same access to lines of credit and working capital with no disruption. If a situational need to borrow, access additional capital, or open a line of credit to optimize cash flow arises, we will be here to help you solve and manage the solution that’s needed for your business. Contact your relationship manager to discuss details of your specific situation.

Treasury Management

Access to cash flow is critical. Solutions such as Remote Deposit Capture, Lockbox Services, or Online/Mobile Banking allow you to manage funds remotely. Contact a Treasury Management Consultant for more information or to enroll.

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we encourage you to remain vigilant

Scams targeting stimulus checks and other pandemic related issues are on the rise. 

Read through these tips on how to protect yourself from the American Bankers Association.

In addition, please know that at Univest, we do not allow any personally identifiable information, such as account and social security numbers, to be revealed or requested through email or text.
If you receive a suspicious communication, please do not respond or click any links or attachments.

we'll get through this together

We understand the uncertainty you might be feeling at this time, but rest assured we are here for you. If you have any questions or concerns, please reach out.
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