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Customer Alerts

Security Center

The security of your personal and financial information is very important to us. At Univest, we believe awareness is one of the best ways to help protect against fraud and identity theft.

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October 26, 2016: Fraudulent Univest Emails and Corresponding Website

Univest has discovered that certain fraudulent emails are being distributed. These emails are structured to appear as if they have been sent by Univest and contain a link to a website that looks similar to, but is not, the Univest website. Please be aware that these emails and fraudulent site are a scam attempting to capture your confidential information.

In an effort to protect your financial security, please be mindful of the emails you receive and the website you’re accessing when intending to visit the Univest website.

Below are a few ways to confirm emails are from Univest and the site you’re visiting is the official Univest website:

Email

  • The domain of the email address sending the email will either be @univest.net or @univestdirect.com.
  • The email will not contain multiple misspellings and/or bad grammar.
  • The email will not include account-specific information such as balances, and will not request that you send money.

Website

  • Our website URL is https://www.univest.net/. We do not use any variations such as hyphens or additional letters.
  • The online banking login is always in the top right corner within the login button and available throughout the website.
  • The top left corner of the website will always feature the Univest logo.

If you are ever uncertain of whether you've received a legitimate email or are accessing the official Univest website, please do not hesitate to contact us at 877.723.5571.


August 22, 2016: Eddie Bauer Breach

Eddie Bauer recently announced that the point of sale systems at its retail stores were affected by malware. Eddie Bauer has determined that customer payment card information used at Eddie Bauer retail stores on various dates between January 2, 2016 and July 17, 2016 may have been accessed, but has indicated that not all cardholder transactions during this period were affected and payment card information used online at eddiebauer.com was not affected.

Eddie Bauer is offering identity protection services to all customers who made purchases or returns in Eddie Bauer stores between January 2, 2016 and July 17, 2016. In addition, they have arranged to have Kroll, a global leader in risk mitigation and response, provide 12 months of complimentary services to affected Eddie Bauer customers. You can learn more about the incident and the services being offered by calling 1.855.294.2549.

Protecting the security of our customers’ accounts is our priority at Univest. While your debit card, credit card or account may not be affected currently, you should continue to monitor your activity and the use of your card, and remain vigilant regarding potential fraud.

Should you notice any unauthorized transactions regarding your debit card, credit card or account, please contact us immediately at 877.723.5571. At Univest, we value our relationship and look forward to continuing to serve you.


July 19, 2016: Wendy's Breach

As you may be aware, the Wendy’s Company recently announced that forty-two (42) Wendy's restaurants in Pennsylvania were among the Wendy’s franchise locations where hackers were able to steal customer credit and debit card information. Wendy’s has indicated that it believes that this criminal cyberattack resulted from a service provider’s remote access credentials being compromised, allowing access – and the ability to deploy malware – to some franchisees’ POS systems, starting in late fall 2015.

Wendy's customers have been encouraged to learn more about this information at the following address: www.wendys.com/notice. The update includes:

  • A list of restaurant locations that may have been involved in the incidents.
  • Information on how customers can protect their credit.
  • Details regarding how potentially affected customers can receive one year of complimentary fraud consultation and identity restoration services.

A link to the update can also be found on the Wendy's homepage, www.wendys.com.

Protecting the security of our customers’ accounts is our priority at Univest Bank and Trust Co. While your debit card, credit card or account may not be affected currently, you should continue to monitor your activity and the use of your card, and remain vigilant regarding potential fraud.

Should you notice any unauthorized transactions regarding your debit card, credit card or account, please contact us immediately at 877.723.5571. At Univest, we value our relationship and look forward to continuing to serve you


June 7, 2016: Fraudulent Univest Website

Univest has discovered a fraudulent version of the Univest website. Please be aware that this fraudulent site is a scam attempting to capture your confidential information.

In an effort to protect your financial security, please be mindful of the website you're accessing when intending to visit the Univest website.

Below are a few ways to confirm you're on the official Univest website:

  • Our website URL is https://www.univest.net. We do not use any variations such as hyphens or additional letters.
  • The online banking login is always in the top right corner within the login button and available throughout the website.
  • Top left corner of the website will always feature the Univest logo.

If you are ever uncertain of whether you're accessing the official Univest website, please do not hesitate to call us at 877.723.5571.

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