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Customer Alerts

Security Center

The security of your personal and financial information is very important to us. At Univest, we believe awareness is one of the best ways to help protect against fraud and identity theft.

Updated July 30, 2019: Capital One Data Breach


As you may have read or heard in the news, Capital One Financial Corporation announced that on July 19, 2019 it determined that there was unauthorized access by an outside individual who obtained certain types of personal information relating to people who had applied for its credit card products and to Capital One credit card customers. As reported by Capital One, the information accessed includes personal identifiable information that includes (but is not limited to) names, addresses, zip codes/postal codes, phone numbers, email addresses, dates of birth, and self-reported income. Capital One has also reported that, beyond Capital One credit card application data that was compromised, portions of credit card customer data were also compromised, including customer status data (e.g., credit scores, credit limits, balances, payment history, contact information) and fragments of transaction data from a total of 23 days during 2016, 2017 and 2018. Capital One has also reported that approximately 140,000 Social Security numbers of Capital One credit card customers and approximately 80,000 linked bank account numbers of Capital One secured credit card customers were compromised.

What you should know:

  • Univest systems have not been breached. Specific questions about the breach should be directed to Capital One. Capital One has reported that it will notify affected individuals through a variety of channels and will make free credit monitoring and identity protection available to everyone affected. For more information and updates on how to tell if you’ve been affected, customers can visit the Capital One website established for this breach,
  • Univest is committed to protecting the security of your personal and financial information. If we detect suspicious activity on your Univest accounts, we will notify you.
  • It is important that you review your Univest account statements and online transaction activity regularly. Should you notice any unauthorized transactions regarding your debit card, credit card or account, please contact us immediately at 877.723.5571

Want additional tips on protecting yourself from being a victim of identity theft? Check out these tips from our Chief Information Security Officer.

Protecting the security of our customers’ accounts is our priority at Univest Bank and Trust Co. While your debit card, credit card or account may not be affected currently, you should continue to monitor your activity and the use of your card, and remain vigilant regarding potential fraud.

At Univest, we value our relationship and look forward to continuing to serve you. 

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