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Hello - it's nice to meet you!

Welcome

MARK YOUR CALENDARS

The conversion from Fox Chase Bank to Univest will be conducted during the weekend of September 9, 2016. We anticipate a very smooth transition during conversion weekend and are excited to welcome Fox Chase Bank customers to Univest on Monday, September 12, 2016.

Please reference the information below for an overview of what will happen during conversion weekend and how you may be affected.

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For specific information on the conversion & impact to Fox Chase Bank customers, please review the following booklets.


PERSONAL BANKING


PERSONAL BANKING - NJ


BUSINESS BANKING

at a glance

IMPORTANT CONVERSION DATES


Friday, September 9, 2016

  • Online banking, bill pay, eStatements, mobile and phone banking will be unavailable as of the close of business.

Saturday, September 10, 2016

  • All Fox Chase Bank branches will be closed. Online banking, bill pay, eStatements, mobile and phone banking will be unavailable.

Sunday, September 11, 2016

  • Online banking, bill pay, eStatements, mobile and phone banking will be unavailable.

Monday, September 12, 2016

  • Conversion complete! All branches reopen as Univest and resume regular business hours.  Online banking, bill pay, e-Documents, mobile and phone banking are available. Please activate and begin using your new ATM or debit card.


WHAT YOU NEED TO KNOW


BRANCHES:

  • Fox Chase Bank branches will be closed for business Saturday, September 10, 2016 and will reopen on Monday, September 12, 2016 as Univest.

ATMs:

  • Fox Chase Bank ATMs will be available for use during conversion weekend.

ATM & DEBIT CARDS:

  • You will receive a new Univest ATM or MasterCard® Debit Card prior to Friday, September 9, 2016.
  • You can use your current Fox Chase Bank ATM or debit card through Sunday, September 11, 2016.
  • Please activate and begin to use your new Univest ATM or debit card on Monday, September 12, 2016; it will not work prior to this date.
  • Please destroy your Fox Chase Bank Card(s) on Monday, September 12, 2016 as it will be deactivated.
  • The Personal Identification Number (PIN) associated with your card will not change.

PERSONAL ONLINE BANKING/BILL PAY:

  • Online banking will be unavailable from the close of business on Friday, September 9, 2016 until Monday, September 12, 2016.
  • On Monday, September 12, 2016, you can begin to use Univest Online Banking.
  • Online bill pay will be unavailable from the close of business on Friday, September 9, 2016 until Monday, September 12, 2016.
  • On Monday, September 12, 2016, Univest Bill Pay will be available.

BUSINESS ONLINE BANKING/BILL PAY:

  • eXpress Online Cash Management, business online banking and bill pay will be unavailable from the close of business on Friday, September 9, 2016 until Monday, September 12, 2016.
  • On Monday, September 12, 2016, you can begin to use Univest Cash Management, Business Online Banking and bill pay.

REMOTE DEPOSIT CAPTURE:

  • eXpressway Remote Deposit will be unavailable from the close of business on Friday, September 9, 2016 until Monday, September 12, 2016.
  • On Monday, September 12, 2016, Univest Remote Deposit Capture will be available.

MOBILE BANKING:

  • Mobile banking will be unavailable from the close of business on Friday, September 9, 2016 until Monday, September 12, 2016.
  • On Monday, September 12, 2016, please begin to use the Univest mobile app; the Fox Chase Bank mobile app will be discontinued.

PHONE BANKING:

  • iTalk and voice recognition will no longer be available as of the close of business on Friday, September 9, 2016.
  • On Monday, September 12, 2016, you can begin to use the Univest Bank by Phone at 800.287.0105.


Thank you for your patience. If you have any questions, please don’t hesitate to call us at 877.723.5571. 
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