Employee Benefits Customer Service & Values

Hands-on Customer Service

In order to be the best business partner for your organization, we know dedication is key. Our business style is more proactive than reactive in providing strategic solutions that complement your company and align with your objectives. We aim to be your advocate in an area that’s not your expertise, servicing every aspect so you can focus on business.

Industry Leading Response Time

As a seamless extension of your business, each client has a dedicated and experienced benefits consultant and account manager available to field questions regarding your employee benefits package or assist with a claim. We know timing is everything, therefore our goal is to provide a response to client inquiries regarding benefits, medical questions, claims, etc. within a few hours upon receipt.

Integration

All programs are administered using ADP technology for one point of entry to ensure a seamless integration and elimination of duplicated efforts.

Value Driven

Values are the backbone of every company. We take pride in what our values represent and respect the values of our clients. When putting together an employee benefits package, we consider our clients values and strive to align solutions that will not compromise them.

Local Expertise

We have the breadth of knowledge to guide you through the ever changing landscape with a coverage area that goes beyond Pennsylvania into New Jersey, Delaware, and Maryland. The benefit to the local clientele is we’re familiar with the business landscape in those states and can tailor solutions accordingly.