How We Protect You
Univest maintains physical, electronic and procedural safeguards
which comply with federal guidelines to guard your non-public,
personal information against unauthorized access or use.
- Encryption - We use 128-bit
Secure Sockets Layer (SSL) encryption for all communications
between your browser and our servers to protect the confidentiality
of your data.
- Firewall Usage - We use
firewalls to block unauthorized access to our systems and
networks.
- Automated Time Out - We
automatically log you out of your secure session after a period of
inactivity to help protect against others accessing your
information.
- Technology Updates - We are
continually evaluating our security systems to ensure that we
provide the latest and most secure level of privacy and security
for our customers.
Secure Communications:
As part of Univest's information security policy, we do not
allow any personally identifiable information such as account
numbers, Social Security Numbers, etc. to be revealed through email
or without strict authentication mechanisms.
- When you contact Univest, we will verify your identity before
sharing account information or performing transactions on your
behalf.
- We may ask you to verify the information we have on record for
you or questions designed to establish that we are speaking to
you.
- We may contact you by email with offers or to provide account
information.
- Our Fraud department may contact you if we detect potentially
suspicious activity on your account. Fraud agents will require
verification of your identity prior to discussing your
account.
- We may contact you by phone or through other channels for
various reasons. If you are ever unsure whether the party
contacting you is Univest, please feel free to contact us directly
using the contact numbers on our website or on your bank
statement.
Fraud Prevention Services
Univest offers a variety of tools to help you prevent or deter
incidents of fraud and identity theft, including:
- e-Statements - Go paperless and reduce
the risk of mail fraud and identity theft by receiving your Univest
Bank statements online. You will receive a monthly email containing
a secure link to access your statements once they are available for
viewing.
- Online Banking - Univest's Online Banking
service provides up-to-date account activity allowing you to manage
your account more effectively. With online banking, you can detect
unusual account activity and act in a timely manner.
- e- Alerts - The security of your account
is important. Stay informed of account activity with email alerts.
You can be informed when credits and debits post to your account,
receive status updates on your bill payment activity as well as
balance notifications and date specific reminders.
- QuickView Emails - With
QuickView Emails you will receive a snapshot of detailed account
information through a secure email that will allow you to manage
your accounts and detect unusual account activity in a timely
manner.
- MasterCard® SecureCode™ - Protect your account
against unauthorized use when shopping online by registering your
MasterMoney® Debit Card or your Debit MasterCard BusinessCard® with
MasterCard® SecureCode™. Once your card is registered, you will be
prompted to enter your personal SecureCode when making online
purchases. Within seconds, your card will be verified and you can
complete your purchase. To register visit www.mastercardsecurecode.com
- Verified by Visa - Enjoy added security
when you use your Univest Visa® Platinum Credit Card or Univest
Visa® Business Credit Card for online purchases by enrolling in
Verified by Visa. Once enrolled, you will be prompted to enter your
personal password each time you make a purchase at a participating
merchant site. When you enter your password, your identity is
verified through a secure authenticated process. After your card
has been verified you will be prompted to complete your
transaction. You can register your personal or
business Univest Visa® Credit Card by visiting https://usa.visa.com/personal/security/vbv/index.jsp