Customer Alerts

The security of your personal and financial information is very important to us. At Univest, we believe awareness is one of the best ways to help protect against fraud and identity theft.

August 13, 2014: Fraudulent Account Messages

We have been notified of fraudulent messages targeting Univest customers. The messages imply there is a hold or block on your MasterCard and the recipient must provide confidential information to resolve the issue.


Please do not respond to these messages or provide your personal account information. As part of our information security policy, we utilize strict authentication methods when communicating with customers regarding their account.


If you are unsure whether the party contacting you is Univest, please do not hesitate to call us at 877.723.5571.

July 18, 2014: Fraudulent Univest Website

Univest has discovered a fraudulent version of the Univest website. Please be aware that this fraudulent site is a scam attempting to capture your confidential information.


In an effort to protect your financial security, please be mindful of the website you're accessing when intending to visit the Univest website.


Below are a few ways to confirm you're on the official Univest website:

  • Our website URL is We do not use any variations such as hyphens or additional letters.

  • The online banking log in is always in the top left corner under the Univest logo throughout the website.

  • Top right corner of the website will always feature the office locator.

If you are ever uncertain of whether you're accessing the official Univest website, please do not hesitate to call us at 877.723.5571.

April 29, 2014: Internet Explorer Vulnerability

Univest's website and online banking support the following browsers in addition to Microsoft Internet Explorer:

  • Chrome
  • FireFox
  • Safari

For more information, click here to visit the U.S. Department of Homeland Security's website.

April 10, 2014: Heartbleed Security Flaw

A bug, called Heartbleed, has attacked OpenSSL, one of the Internet’s key security methods, making user’s private information vulnerable to fraudsters.


Univest reviewed its Internet sites as well as sites of vendors that service our customers, such as Online Banking, and have determined the previously mentioned sites are not susceptible to the Heartbleed bug. OpenSSL contains the Heartbleed vulnerability and neither Univest nor its vendors currently use or ever used the OpenSSL protocol to secure internet transactions. Rather, Univest uses a commercial-grade and industry-standard 128-bit encryption SSL protocol from Symantec Corporation.