Guaranteed On Time Closing
Our home loan consultants are experts in mortgage lending. While the mortgage process can be cumbersome, our team at Univest provides exceptional service to get your loan from application to closing efficiently and accurately.
We guarantee your purchase mortgage will close by the closing date listed in the Agreement of Sale you supplied with your application. Additionally, your Realtor will require you to obtain a purchase commitment letter from us which certifies you as a qualified borrower. We promise to provide the purchase commitment letter three (3) business days or more prior to its due date. In order for the guarantee to be valid, you must submit all required documentation within two (2) business days of the request.1 We'll do the rest. If we don't meet our commitment to you, we'll refund the application fee up to $500.2
1. Construction-to-permanent loans are not applicable for Service Guarantees. Required documentation may vary and will include, at a minimum for each borrower: a signed loan application; photo identification; verification authorizations; income and liquid asset support for the transaction; and, other legal and/or financial documentation related to the application. Univest will inform you of the documentation required from each borrower. Loan Commitment will be contingent upon acceptable title and appraisal reports. Additional information may be required for final approval. Loan requests which must be restructured or your failure at any time to meet the 2 business day response time on requested documentation nullifies this guarantee.
2 This is not a commitment to lend. Loan applications are subject to qualification and approval of borrower(s) and property. This guarantee is valid on applications signed and received at least 15 days prior to the actual commitment due date on the Agreement of Sale. Loan transactions that surpass the Service Guarantee time frame due to changed circumstances, acts of God, war, disaster or other emergency, void the Service Guarantee. A refund in the form of a check will be mailed to the customer no later than 15 days after closing based on the cost of the application fee not to exceed $500. All programs and guidelines, including this guarantee, are subject to change without notice.